Frequently Asked Questions
Everything you need to know about your CREEM Magazine orders and style deliveries.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your items have been dispatched, a second email containing your tracking number will be sent so you can follow your delivery in real-time.
Do you offer international shipping?
Yes, CREEM Magazine ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, contemporary fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the materials used sustainably sourced?
At CREEM Magazine, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are continuously working to increase the percentage of organic and recycled materials in our collections.